Learning & Development and Compliance Specialist

Company DescriptionWinner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.We are “relentlessly guest obsessed” in everything we do, and work to deliver the very best culinary and service experience for our discerning clientele.Job DescriptionWhat you will be doing:Overseeing the Hotel’s training needsAssessing, developing and delivering training programs with a particular focus on Sofitel brand, service delivery and compliancePerforming needs analysis to identify training needs related to all the levels of the organisationFostering a learning environment and culture within the hotelProviding on-going support to the leadership team on training related matters, policies and proceduresPreparing regular training reportsManage financial and administration processes for training activitiesMaintaining record systemsDriving continuous improvement initiatives of hotel operations, systems and methodologiesResponsible for the management, implementation and adherence of management systems effectively within the hotel in relation (but not limited to) risk management, compliance, work health & safety, sustainabilityQualificationsYour experience and skills include:Service focused personality is essentialExcellent interpersonal and communication skillsAbility to prioritise work in an environment with multiple interestsConfidence in training facilitationReturn to Work Coordinator accreditation highly desirableWork, Health & Safety operating knowledge and experienceCompetency using a variety of computer softwarePrevious hospitality or customer service experience is an asset. Hotel operations experience would be a distinct advantageProven experience in a similar role essentialAdditional InformationYour team and working environment:Be part of Sofitel Adelaide's growing team with the opportunity to build your skills and expertise to reach the best version of YOU.At the Sofitel Adelaide, you will take your embrace your GRIT as your chosen superpower. You will have the opportunity to make every contribution count and we aim that every interaction will make you #feelvalued by creating a fun, fast-paced and rewarding work environmentWhat is in it for you:Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwideup to 50% discount on meals at Sofitel AdelaideFamily & Friends accommodation discountsLearning programs through our AcademiesFully laundered uniform providedFree 24 hour access to our Employee Assistance ProgramOpportunities to develop your talent and grow within our property and across the world!Ability to make a difference through our corporate social responsibility activitiesOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSPlease note, this is a part time role with the opportunity to Work Your Way. Only applicants with full Australian work rights will be considered.