Duty Manager

The RoleWe are currently looking for enthusiastic, reliable and friendly Duty Managers to join the team. Our Duty Managers are responsible for ensuring that all areas within the facility, from customer services, pools and the health club are a safe and enjoyable environment for all patrons. They are also responsible for pool plant systems which requires technical knowledge of plant rooms and water quality principles. While on shift, the duty manager will have the acting authority of the Centre Manager when dealing with incidents or emergency response.This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our patrons safely enjoy their visit every time.Successful applicants will demonstrate the ability to communicate and interact effectively with patrons that have a diverse range of ages, abilities, cultures and needs. Lifeguard experience required and variety of evening shifts during the week.Skills & Attributes:Strong leadership experience with an ability to inspire othersExcellent verbal communication skillsAn understanding of OHS and public safety applications within your facilityAbility to work mornings, evenings and weekendsCurrent First Aid (Level 2) & Current CPR CertificateNational Police CheckCurrent Pool Lifeguard CertificateCurrent Pool Operations Certificate is desirablePrevious experience and success in a comparable role is not essential but highly regarded!