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MissionGarantir la prise en charge du client : accueil, conseils, prise en compte de sa demande jusqu’à la restitution de son véhicule en veillant au respect des engagementsOrganiser, planifier et suivre les interventionsAssurer l'administration et la gestion de tous les dossiers de prestations réalisées par l'atelier dans les domaines de la réparation, de l'entretien ou des interventions sous garantie effectuées sur les véhicules de nos clientsFaire le tour du véhicule et rédiger les ordres de réparationCommercialisation de produits et de servicesEtablir la facturation/encaissementEtablir et maintenir une relation commerciale de qualité avec nos clientsEn tant que réceptionnaire, votre place essentielle en front office fait de vous un acteur majeur de la satisfaction de nos clients Profil ProfilVous maîtrisez les outils informatique - vous êtes à l'aise avec le digitalEtes diplômé/e d'une formation de niveau BEP à Bac professionnelDisposez d’une expérience dans le posteAvez des connaissances dans le domaine de l'après-vente automobileEtes titulaire d'un permis B
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