Financial Counsellor

Permanent Opportunity Flexible Hours |30.4 to 38 per week $83,988 FTE to $86,181 FTE + Super + Salary Packaging Location: Nowra NSW Make a meaningful difference to the lives of Australians in need! Your Opportunity The Financial Counselling Service is a free and confidential service for people who are experiencing financial difficulties which may, but are not necessarily, linked to problem gambling. The service helps clients to find their own best course of action to resolve their financial difficulties and strengthens their ability to manage their finances in the future. The role aims to result in a client’s financial problem/s being partially or fully resolved and a client being able to make informed decisions on the best course of action to resolve their financial difficulties including improving the clients’ ability to manage their financial affairs in the future. The Financial Counsellor will deliver support across the capital region via online, phone and face to face contact- a pool car is available. Your key responsibilities will be to: To provide face to face and telephone financial counselling to individual clients and families. Individual and group advocacy and negotiations Liaise with financial institutions, government bodies and ombudsman to resolve issues. Arrange appropriate referrals for clients within the service or to other services as required. Develop caring, supportive and professional relationships with clients. Increasing the awareness of clients of their rights and responsibilities in regard to credit Requirements for Success Diploma in Financial Counselling | Current Membership of FCAN Preferred minimum one year’s experience working as a Financial Counsellor. Have completed or willing to complete gambling units of competency: CHCGMB501A – Work effectively in the problem gambling sector CHCGMB502A – Assess the needs of clients with problem gambling issues; and CHCGMB503A – Provide counselling for clients with problem gambling issues. A valid and current NSW Drivers Licence Ability to deliver presentations on financial problems and gambling issues. Experience in the provision of general counselling in a community service focused environment. Provide a range of community education activities on problem gambling issues and wider financial hardship issues. Where appropriate co-facilitate with therapeutic gambling counsellors to raise awareness on effective interventions for problem gamblers Participate in a range of activities to promote the issue of problem gambling across the community. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. Find out more about a career with Mission Australia. Your benefits Rewarding work – every day you know you’re making a real difference. Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you