.. Knowledge of quality bassuranceb and risk management frameworks uplift bassuranceb and maintenance of the risk incident management registers .. read more
We are the world’s leading blockchain ecosystem, with a product suite that includes the largest digital asset exchange. Our Mission is to be the infrastructure service provider.
Our client is currently in a significant growth phase of the business, rapidly expanding into different global territories.
To Be Successful We Are Looking For The Following Strong customer service skills with experience in a fast-paced environment (contact centre, retail, or hospitality). Excellent written and verbal communication skills, and passionate about giving excellent customer service. The desire to build a career in financial services The ability to establish and maintain effective working relationships, both internally as well as externally Organizational and time management skills A strong aptitude to analyse and solve problems Prior banking or finance related experiences highly regarded To ensure success, we are seeking detail-oriented professionals who have a passion for customer service, professionals who can work both autonomously and collaboratively in a team environment.
BENEFITS
. Great opportunity to join an eager and successful team environment.
- Excellent training, onboarding, and support provided.
- Fantastic role for a driven & time-conscious individual that strives for engineering customer service excellence, enjoys problem-solving as well.
- Plenty of opportunity for career progression.
What you'll do...
Being the first point of contact for queries from new and existing customers
Management of customer profiles, enrolments on the CRM.
We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career.
Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment.
We recognise our people as a key part of our business and career progression within the business is encouraged and supported.
We are committed to recruiting, training and retaining high quality people..
Job Types : Full-time, Permanent
Salary : $52,934.00 - $55,412.00 per year
Benefits :
- Employee mentoring program
- Health insurance
- Life insurance
- Professional development assistance
- Work from home
Schedule:
- Day shift
- Flexible hours
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Commission
- Overtime pay
- Performance bonus
- Weekly bonus
COVID-19 considerations: compulsory
Experience :
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)