Claims Assistant

  • Brisbane
  • Gallagher Bassett
Intro We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND. Overview Your Role We are currently searching for a passionate and motivated Claims Assistant to join our Liability team on a permanent full-time basis with a flexible hybrid approach, working 1 day in our Brisbane CBD office and 4 days WFH. This is an entry level role into Liability claims and we’re looking for someone either with some General Insurance knowledge as a stepping stone into becoming a Liability Consultant or a school leaver. This role presents great opportunity with dedicated support and fantastic career pathway opportunities. If you are motivated and eager to kickstart your career in the insurance industry then this role is for you! Responsibilities You will add value to Gallagher Bassett across the following: Supporting positive customer experiences with the timely and accurate entry of invoices Providing claim support activities within agreed service level timeframes Performing a variety of administrative duties and assisting with document management to support teams of Claims Consultants Ensuring attention to detail and claim information is correct and up to date Adhering to relevant compliance, including privacy and security requirements Triaging work and managing team inboxes Qualifications We’re interested in hearing from people who possess: Experience in Administration or Customer Service Excellent customer service and communication skills Strong attention to detail Demonstrated ability to problem solve Strong time management and organisational skills PC literacy and Microsoft Office experience If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following: Flexible work arrangements – including WFH Paid Parental Leave Opportunities for ongoing education and development Service recognition awards Employee assistance program for yourself and immediate family members Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities Exciting career – as our Company grows, so do the opportunities for our people A brief overview on GB Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff. GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! If this sounds interesting to you, we want to hear from you today, click on Apply for this Job! To be considered for this opportunity you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this role. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.