Spa Host

BETTER BEGINS HERE Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The role Crown Spa situated within Towers Perth offers a luxurious haven that provides the highest level of indulgence to our guests. Crown Spa caters to any guest’s health and wellness needs from premium beauty treatments and sumptuous treatment rooms to a fitness centre with leading edge equipment and world-class pool facilities like no other. As our Part Time Spa Host your duties will involve ensuring the smooth and effective operations of the Spa reception area. It is essential that you’ll maintain an up to date knowledge of all spa offerings as well as our retail products. Being the first point of contact for our clients that come through our Spa doors, you will deliver exceptional customer service through assisting guests with any inquiries, making reservations, providing administrative support to our spa team and maintaining the reception to a 5 star standard. About you You’ll bring the following: Strong administration experience and competency using MS Office Demonstrated ability to provide and improve customer service standards High level of accuracy and attention to detail Ability to work in a team environment Flexible availability Previous experience in a day spa reception of the beauty industry An understanding of 5 star customer service Knowledge or and/or interest in the Spa, Beauty and Wellbeing industry