Porter Valets - The Star Gold Coast in Gold Coast

There has never been a better time to join The Star Gold Coast team within our Hotel Department!As a Porter Valet, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling of guest arrivals and departures, including assisting with their luggage.What are we looking for? A warm and welcoming approach to delivering exceptional customer serviceExcellent communication skills and meticulous groomingA sound knowledge of the local area and Gold Coast eventsEnergy, enthusiasm, and a can-do attitudeOpen Australian drivers licenseFlexibility to work across a 24/7 roster What can we offer you? FREE buffet meal with a new menu every day at our Employee Dining RoomUniform laundered and ready for you daily on propertyPenalty rates apply for evenings, weekends and public holidaysRosters confirmed in advance and available direct to your mobile30% staff discounts across our award-winning venues on all 3 of our propertiesLifestyle and wellbeing discounts and benefits, including EAP & gym membershipsThe Star is an Employer of Choice for Gender Diversity awarded by WGEAGroupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and IndigenousOpportunity to join an established and large team, with endless career growth to learn and develop your career Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.About usThe Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!Our CultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.