Customer Service Talent Register

  • Cannington
  • Various
Customer Service Talent Register Business Unit/Division: Driver and Vehicle Services Location: Butler, Mirrabooka, Midland, Innaloo, West Perth, East Perth, Cannington, Kelmscott, Success, Mandurah and Rockingham Position Number: Pool Ref eF 1330 Salary: Level 2, $67,302 - $72,386 PS CSA A 2022 Work Type: Fixed Term - Part Time, Fixed Term - Full Time Closing Date: 2023-06-26 3:00 PM Attachments: - - - - Do you have excellent retail and customer service skills? Are you passionate about providing exceptional customer service? If this sounds like you, keep on reading! At the Department of Transport, we’re always on the lookout for enthusiastic, motivated, and talented people to join our customer service teams.Working for the Department of Transport (DoT) gives you the opportunity to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all West Australians.The Department of Transport promotes diversity and a workplace that is free of discrimination. People from culturally diverse backgrounds, Aboriginal Australians and people with a disability are encouraged to submit their interest to this Register. What is a Talent Register? Department of Transport has established a Customer Service Talent Register in accordance with Part 2 of the Commissioner’s Instructions No. 39: Interim Arrangements to Fill Public Sector Vacancies. This Register is being established to build a list of skilled customer service professionals interested in joining our teams across the Driver and Vehicle Services (DVS).You only need to register your interest once, all applications will remain active in the register for a period of 12 months and you may be contacted if your skills, knowledge and experience outlined in your Resume closely align to those needed by DVS and as opportunities become available. The Customer Service Talent Register will be used to fill the following roles on a fixed term basis for up to 12 months: (Back Office) (Metropolitan DoT Centres) We need someone who can: Provide excellent customer service across multiple channels, including in-person and over the phoneCommunicate exceptionally, both verbal and writtenWork well in a team and contribute to team goalsWork well with technology and efficiently use a range of computer systems Appointed applicants will be required to provide a satisfactory National Police Clearance before commencing employment. Working at Department of Transport, you can expect: A comprehensive learning and development programLong term career development opportunitiesFlexible working arrangements including the possibility of remote working and flexible hours (where appropriate)A diverse and supportive workforce that enables people to reach their potential and support their communityA competitive salary, and employer contributed superannuation and salary sacrifice options Next steps: To register your interest, please provide the following: A detailed resume that clearly outlines your customer service skills and experience that you possess in relation to the Job Description Form (JDF) of the role(s) you are interested in. Documents should be saved in .doc or .pdf format - applications in other formats that cannot be opened will not be assessed.Click on the “Apply for Job” button located on the bottom of this page to register your interest. Prior to appointment, applicants must be willing to obtain a National Police Check. Any questions?