Technical Support Agent - Unicorn camp

  • Unicorn Camp

We are Unicorn Camp, and we're looking for a skilled Technical Support Agent to deliver top-tier technical support to our customers via online chat. Your mission: to help solve their technical issues with efficiency and care. What do we offer? Comfortable remote format of work. You can work from any corner of the world. Comfortable schedule — morning, evening, and night shifts. Paid sick leave and vacation. Medical insurance after a trial period. What should you do? Your job will involve handling technical queries and assisting users with their computer or gadget-related issues through chat. Here are some typical questions you’ll be helping with: “I can’t connect to Wi-Fi on my laptop” “Help me install my Windows.” “I can’t connect to my printer” You definitely should send us your CV and fill in our questionnaire right now if you: Have experience working in technical support. Know much about popular software, online services, and different operating systems. Fluency in English (B2/C1) with strong communication skills The knowledge of Zendesk software will be a plus Have good time-management skills and are able to work remotely. Want to join our team? Send us your СV.