Aboriginal & Torres Strait Islander Hospital Liaison Officer

  • Parkville
  • The Royal Womens Hospital
Full time, ongoing role Parkville location, with multiple public transport options available $88,270.00 - $96,788.00 + salary packaging + super + 5 weeks annual leave The Royal Women’s Hospital is Australia’s first and largest tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health.  Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers. The Royal Women’s Hospital The Royal Women’s Hospital is Australia’s first and largest specialist hospital dedicated to improving the health and wellbeing of newborns and women of all ages. To join the Women’s is to be instrumental in forging progress towards health equity for women from ground-breaking research through to the bedside delivery of multi-disciplinary clinical care. Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women’s health. The Women’s is committed to improving health equity for Aboriginal and Torres Strait Islander women, patients, children and families and we recognise the fundamental significance of cultural traditions, beliefs and connection to Country for the health and wellbeing of Aboriginal and Torres Strait Islander peoples. We acknowledge the importance of kinship and family structures as a cohesive force that binds Aboriginal and Torres Strait Islander peoples and we recognise their cultures, community connection, and self-determination as critical protective factors for wellbeing About Badjurr-Bulok Wilam Badjurr- Bulok-Wilam is dedicated to improving the health outcomes for Aboriginal and Torres Strait Islander women, patients and their families. The unit is responsible for raising the profile of and promoting issues to do with Aboriginal and Torres Strait Islander health within the hospital and the broader community. Badjurr Bulok Wilam is also responsible for working with hospital staff to increase cultural awareness and sensitivity of healthcare issues for Aboriginal and Torres Strait Islander people.  About the role The Aboriginal Hospital Liaison Officer (AHLO) is responsible for providing support and advocacy for Aboriginal and Torres Strait Islander patients and their families receiving care at the Women’s. The AHLO has a key role in supporting the promotion of indigenous patients’ health issues across the organisation and in the community. This position will work closely with the award winning Baggarrook Yurrongi team which offers Caseload midwifery care to Aboriginal and Torres Strait Islander patients and babies, the Women’s Drug and Alcohol Service [WADS] who provide medical care, counselling and support to patients and babies with complex substance use and dependence related medical complexities and Social Work. In addition, this position will also work closely other members of multi-disciplinary teams across the hospital ensuring that we are providing high quality and culturally safe care to Aboriginal and Torres Strait Islander patients and their families aligned with our commitment to Closing the Gap. A regular day will see you: Provide quality patient focused care and support to Aboriginal and Torres Strait Islander patients, babies and their families as inpatients and outpatients in the Women’s  Support multidisciplinary teams in the formulation of culturally safe, competent, evidence-based care including admission and discharge planning as well as culturally safe bereavement care, advocacy, community liaison and referral Assist patients and their families to navigate the health system, access practical needs, understand their treatment and medical terminology About you Write a sentence or two about the type of person you are looking for, the soft skills required. You’ll bring with you: Is of Aboriginal and/or Torres Strait Islander descent and accepted by the Victorian Aboriginal community  Have a demonstrated sound knowledge and understanding of the Aboriginal and Torres Strait Islander culture, society and kinship networks and their relevance to the provision of healthcare The ability to manage a demanding workload, and effectively prioritize tasks, seeking guidance and support as appropriate Demonstrated ability to work as a member of a team and ability to establish and maintain functional networks with a wide variety of health personnel and with other external service providers Our benefits At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning.  We have a strong sense of purpose, and engage in meaningful work every day.  We offer our people a range of rewarding benefits, including: $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program Public transport options at our doorstep and end of journey facilities for cyclists Onsite childcare centre and breastfeeding rooms Mentoring, learning and career development opportunities Five weeks annual leave, monthly ADO’s and purchased leave options Peer support through Karreeta, our Aboriginal and Torres Strait Islander community group Inclusion and belonging The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, physically, linguistically, culturally and/or gender diverse, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.  We are proudly Breastfeeding Association accredited. Join us! If you feel this role is right for you we warmly invite you to apply, and encourage your early application.  All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health.  If you need assistance or require any reasonable adjustments to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and we encourage you to still submit an application if you have relevant experience you could apply to this role. Essential: Do you identify and are acknowledged by the community as Aboriginal or Torres Strait Islander? Essential: Do you possess sound knowledge and understanding of Aboriginal and Torres Strait Islander culture, values, community and kinship networks and their relevance to the provision of healthcare? Essential: Do you have experience in direct service experience in a complex environment working constructively to provide support and advocacy for Aboriginal and Torres Strait Islander people and their families? Desirable: Do you have previous experience working within a public hospital/ health care setting? Desirable: Do you hold a relevant qualifications in allied health/ community development/community education?