Coffee Store Manager

Coffee Store Manager Frankston National Brand Great Salary + Bonus Are you passionate about coffee and customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, this is the perfect role for you! Seeking a dynamic and experienced Manager to lead the team and create exceptional experiences for all customers. You will be responsible for overseeing all aspects of the coffee shop operation, including staff management, inventory control, customer service, and maintaining a welcoming atmosphere. Key Responsibilities: Lead and motivate a team of baristas to deliver outstanding customer service. Create a positive and inclusive work environment that fosters teamwork and collaboration. Manage inventory levels, ordering supplies, and ensuring product quality and freshness. Develop and implement strategies to drive sales and increase profitability. Maintain cleanliness and organisation throughout the store. Handle customer inquiries, feedback, and complaints with professionalism and efficiency. Ensure compliance with health and safety regulations at all times. Requirements: Previous experience in a similar role within the coffee industry. Solid knowledge of fast paced takeaway style food and drink. Exceptional leadership and interpersonal skills. Professional, calm and driven to create a strong and happy team. Hands on experience and well versed in the world of coffee - hot and cold. Excellent communication skills, both verbal and written. Proven experience of managing rosters, KPIs and costs. Proven ability to multitask and work effectively under pressure. A passion for coffee and a commitment to delivering exceptional quality. Flexibility to work weekends and holidays as required. Benefits: Competitive salary commensurate with experience. Opportunities for career advancement and professional development. A supportive and inclusive work environment. Great Bonus Incentive Scheme to earn up to 20% of the annual salary. Job ID : 201719 To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Amanda Dark on adark@frontlinehospitality.com.au quoting the reference number above, or check out our website for other available positions. www.frontlinehospitality.com.au