Salesforce Project Manager

  • Melbourne
  • Media.monks
Job Description:We are seeking an experienced Project Manager with business and technical experience to lead and manage the delivery of Salesforce implementation projects. The ideal candidate will have ample experience as a project manager on both the business and technical side, and a strong understanding of the Salesforce Platform as well as a desire to enhance the organisation’s capabilities in project management through mentoring and knowledge sharing. The candidate will have a desire to want to support the growth of the business through exceptional delivery and stakeholder management. The Project Manager will be responsible for ensuring that projects are delivered on time, within budget, and to the required quality standards.Key Responsibilities:Lead and manage the delivery of Salesforce implementation projects for clients, working primarily with Salesforce products.Work closely with clients to understand their needs and develop a plan to meet those needsEnsure that project risks are identified, assessed, and managed effectivelyAct as the primary point of contact for all project-related matters and provide regular updates to senior managementEnsure that projects are delivered in compliance with company policies, standards, and regulationsIdentify and implement process improvements to increase efficiency and effectivenessManage and report on project budgets, timelines, quality, and resource allocationCollaborate with other departments and functions to ensure that projects are integrated and aligned with the overall business strategyProvide exceptional customer service and stakeholder managementDemonstrate diplomacy and tact when dealing with clients and team membersProvide input to, and at times lead, the execution of client pitches including facilitating presentation inputs from cross-functional teams, answering questions relating to delivery execution approaches, apply critical thinking to the pitch process and client needs analysis, as well as feeling comfortable and confident presenting to clients to win workContribute to the project management body of knowledge within the organizationStay current with industry trends and best practices, and provide recommendations for how they can be leveraged to improve the delivery of projectsUnderstand and work with the development cycle, production release process, and testing process.Qualifications:5+ years experience in project managementExperience working for a consultancy as well as on the client-sideStrong understanding of Salesforce projects and implementationsExperience working with Salesforce products is desired Experience leading and managing complex projects in ambiguous environmentsStrong leadership, team management, and communication skillsAbility to build and maintain strong relationships with clients and internal stakeholdersAbility to multitask and manage multiple projects simultaneouslyStrong analytical and problem-solving skillsPRINCE2, PMBOK, Agile qualifications or equivalent experience#LI-CX1About Media.Monks:Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website () and will never ask for payment or bank account information during the recruitment process.Disclaimer: Responsible for resourcing and implementing security controls for your teams processes and systems Responsible that all your personnel apply information security in accordance with the established information security policy