Customer Service Agent

As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth.

In this role you will;

• Create a positive customer experience by greeting and engaging valued customers
• Complete rental and return transactions efficiently and accurately
• Sell rental options to valued customers
• Ensure overall customer satisfaction by resolving issues
• Ensure all features of the vehicles are operational when returned by renting customer.
• Ferry vehicles as needed

To be successful in this position, our newest team member will have the following:

• Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
• Previous experience in customer service or retail sales preferred
• Computer literacy skills required
• Flexibility of working hours (7-day shift work including weekends and public holidays may apply)
• A full and current AU driver’s licence with the ability to drive automatic vehicles.

In return for your hard work and dedication, you will be rewarded with:

• A competitive hourly rate and incentives :

• Opportunities for career growth and development :

• Full training and a company uniform :

• A supportive team environment :

• Leave loading and shift penalties applied to base hourly rates :

• Employee Benefits and a motivating company culture

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

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Superior People Recruitment are a leading Melbourne Employment Agency