Hospital Administration & Patient Services - Ballarat Health Services

Scanning Quality Officer – Health Information Services Fixed Term Full Time with a monthly ADO About Grampians Health Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term. This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future. A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region. Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be. About the role Health Information Services currently has an opportunity for a highly motivated & innovative individual to join our team. The role calls for applicants who can demonstrate excellent communication, interpersonal and presentation skills, with demonstrated proficiency in delivering effective training and an eye for detail and data analytical skills. In addition, a high degree of initiative and the ability to work well within a tight knit team are paramount. Well-developed computer and time management skills are essential and the successful applicant will need to have the ability to work under pressure in order to meet internal deadlines. We are looking for a trailblazer, who is interested in continual process review and refinement. Accountabilities include but are not limited to: Maintain a robust quality program for clinical record scanning incorporating;  Collection, analysis and reporting of scanning quality and activity data and HIS KPIs Quality checking (QC) scanned medical record content Training of new staff & remediation training  Feedback of quality audits to scanning staff Capture of scanning quality evidence Documentation of scanning quality program Assistance and promotion of achieving and maintaining scanning quality KPIs; minimum 98% accuracy and 2% quality review, increasing to 5% to aid destruction of source records Skills and Experience Able to demonstrate excellent communication, interpersonal and presentation skills and the ability to develop and maintain effective working relationships Demonstrated proficiency in delivering effective training and constructive feedback to staff Demonstrated critical and analytical thinking in identifying and resolving problems While previous experience in scanning & digital medical records is desirable, it is not essential. On the job, comprehensive training will be provided to a subject matter expert level. Grampians Health Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites. Flexible work arrangements and purchase leave opportunities Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays Discounted on-site parking Access to discounted health club membership Staff rewards and recognition programs Ballarat Region Ballarat is the largest centre in Western Victoria and the states fastest growing inland city.  Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping.  Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. How to apply Click APPLY or contact Therese O’Shea Deputy Manager – Health Information Services on 5320 6873 for a confidential Discussion. All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.