Customer Service Representative - Transactions

  • St Leonards
  • People2people

The Company

Listed in the Fortune 500 ‘Best Companies to Work For’ this business manufactures market-leading medical devices. Based in St Leonards (2065) this is a temporary assignment with the potential to extend/ go permanent based on business requirements.

The Role

Within this Transactional Customer Service role, your main responsibilities will include scheduling orders, communication with the customers, delivery tracking, and delivery confirmations.

Additional Duties may include;

  • Coordinate and support the team on equipment repairs, returns and bookings for both internal and external customers.
  • Handle customers over the phone with enquiries and any other issues
  • Keep up to date with the administration for the team
  • Liaise with the technicians to ensure a smooth process is taken out each day

Experience

  • Prior experience within corporate customer service or administration. Call Center experience would be beneficial
  • Excellent communication skills
  • High attention to detail
  • Ability to develop relationships with internal and external stakeholders
  • Exposure to a CRM platform

Paying $32p

  • h_ +
  • super_ for an initial 6-month commitment (potential to extend), this company offer a generous Work-From-Home flexibility structure.

Interested or know someone who is? APPLY NOW and Maddy Laing at people2people will be in contact.