.. of retailers andor restaurants in this multifaceted role you will have the opportunity to conduct customer experience bauditsb of Team Member Qualities: Work Hard Team Oriented Friendly Honest Great customer service skills Required Characteristics Kindness Adaptability Communication Initiative Curiosity .. read more
ABOUT THE ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities. ABOUT THE ROLE Working with the Engineering Manager you will lead a technical team that provides the development and enhancement of digital platforms and services, particularly focused on delivering media management, streaming and digital archiving solutions that support digital media audience experiences and content creators, aligning with ABC strategy and objectives. KEY ACCOUNTABILITIES Provide technical leadership to a team responsible for the analysis, design and development of complex digital products and platforms to support media management, streaming & digital archiving. This includes front-end applications, APIs and vendor integration, and ensuring high quality experiences are provided to ABC’s content creators. Lead and manage a technical team to ensure a shared understanding and commitment to team objectives, and to drive a culture of high-performance and continuous improvement. Define and manage the development processes and methodologies used within the team, including working with the wider Digital Product teams on the creation and management of development, build and test environments. Drive the creation and maintenance of comprehensive documentation, including drafting initial functional specifications documents and project documentation for ongoing reference. Maintain a high level of awareness of best industry practices and promote adherence to ensure continuous improvements are made to existing standards and practices within Digital Product teams. Under the Engineering Manager's broad direction, undertake significant research and critically appraise new and emerging technologies and platforms to ensure achievement of business objectives. ABOUT YOU Demonstrated high level full-stack development skills, with significant experience developing highly complex, accessible, secure and high-performance user interfaces for a range of platforms and devices. Experience with at least one full-stack framework (e.g. React) and Golang is advantageous. Demonstrated significant knowledge and experience in assessing, selecting and using modern frameworks and build tools, implementing automated/unit testing, and version control branching, merging and versioning strategies. Demonstrated significant experience in building media solutions with 3rd party tools. Experience in media streaming, transcoding, DRM, playout and archiving platforms is advantageous. Demonstrated significant experience in leading and managing technical development teams. Highly developed interpersonal and communication (verbal and written) skills with the ability to convey or translate highly complex technical information to a broad range of stakeholders is essential. Highly developed planning and organisational skills with the proven ability to work effectively under pressure to meet tight deadlines. WHAT’S IN IT FOR YOU? Come and join the vibrant Digital Product department in the ABC. Our mission is to enable ABC’s digital future, where ABC transitions from a traditional broadcaster to Australia’s most trusted and valued digital media organisation. Through harnessing our talents in digital, collaborating with our partners and delivering beyond expectations, we ensure the ABC not just remains relevant but thrives. As a group of product and platform teams, we develop and maintain the ABC's audience facing digital products across mobile, connected TV, desktop, and smart speakers. Whether it is staying informed of the latest breaking news, bringing some great TV on ABC iview, streaming the Hottest 100 on the triple j app and website, or entertaining the kids with our ABC Kids app - the ABC's Digital Product offerings are some of Australia's most loved and most used platforms. Your work will be appreciated by millions of audiences across Australia. We are an open and cohesive team where your voice will not get lost. You can get a sneak peek into our product engineering world through our blog: https://www.abc.net.au/digital-product We are committed to career development and invest in our people to grow and become leaders in their fields. Everyone in the Digital Product department has a designated budget for training and development. We believe in flexible approaches to working and building self-organising and collaborative teams that offer friendly and supportive environments in which all team members can strive and grow. For further information on this position please contact Brett Whyte, Digital Talent Acquisition Lead via email whyte.brett@abc.net.au We are unable to accept email applications, please ensure that you submit your application via the online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information on inclusive employee networks within the ABC please refer to Life Page on ABC LinkedIn. For more information on working at the ABC visit abc.net.au/careers