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About Us At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, and Pet products as well as Roadside Assistance. Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today. The Role Join our team as a Product Specialist and play a pivotal role in revolutionizing A&G's Travel insurance product strategy! The Product Specialist will support the identification, design, development and implementation of innovative Travel insurance products, benefits and options. This highly visible role shapes A&G’s Travel product strategy and drives growth & market differentiation through the enhancement of existing products & new product development. Apply now and unleash your creativity and expertise in a dynamic and collaborative environment. Accountabilities Reporting to the Head of Travel Product & Underwriting, the successful candidate will be responsible for: Overseeing end-to-end product development, ensuring compliance with regulations and meeting customer expectations. Conducting market scans domestically and internationally to propose enhancements to product offerings. Managing and updating customer-facing Travel product materials. Overseeing the review, approval, and upkeep of customer-facing Travel product materials. Assisting the development of business cases for product development and enhancement, in collaboration with other internal and external stakeholders. Collaborating with Travel Claims and Internal Disputes Resolution teams to address emerging issues and refine policies, coverage, and underwriting processes to benefit customers. Providing input on projects from a Product & Underwriting standpoint and supporting data quality improvements. Knowledge and Experience: Minimum 2 years' experience in retail/mass-market insurance, ideally in Underwriting, Product Development, Claims, or Portfolio Management; Travel Insurance background preferred. Previous experience in updating insurance Product Disclosure Statements with high attention to detail and accuracy. Knowledge of relevant regulatory framework, compliance and insurance legislation. Ability to communicate clearly and logically both in writing and verbally, across all levels of the organisation. Ability to respond rapidly and positively to change and to work under pressure to deliver outcomes with competing priorities, both autonomously and in a collaborative team environment. IT literacy and the ability to learn new systems. Our Perks Location – Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport. Relocation assistance – Consider providing relocation assistance for candidates interested in relocating interstate Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year. Paid parental leave - We support our new parents with paid parental leave and other benefits. Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities. Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses. Employee discounts - You’ll receive discounts on Budget Direct insurance products. Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes. Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers. Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites. Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas. If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. *A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes. Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application. We are accepting referrals for this position, if you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.