Service Advisor

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will doAt VCV Blacktown as the Service Advisor you will be scheduling, organising and assisting our customers with their service-related queries. This role also encompasses general administration duties under the direction of the Service Manager and a wider workshop team. You’ll book, organise and liaise with customers regarding their service and repair requirements, and ensure information is relayed to the appropriate people, you'll collect all information and documentation, and make sure all records are correct. You’ll be the key contact between our service team and our customer, and you will be across invoicing, quoting, account reconciliation and purchase orders. You love working in a team and are focused on facilitating smooth job flow and customer satisfaction. Your future team VCV Blacktown prides itself on its culture, commitment to safe work practices, and collaboration. Working at Volvo Group means you’re a part of the future towards electrification and all the opportunities that come with working in a global organisation. Who are you? Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: Excellent communication skills, and a strong customer service attitude High level organizational skills, ability to use various computer programs, and work in a fast paced environment. Prior experience in a similar environment would be highly advantageous Experience working in a large team What’s in it for you? We offer a solid package of compensation and benefits, plus you will enjoy: Inclusion in the company wide bonus scheme We care about our people, and provide a range of wellbeing programs including Flu vaccination, financial health seminars, and lifestyle discounts A Monday-Friday role with start and finish time flexibility, with occasional Saturday Training provided, and access to career development You and your family can utilise our EAP, Sonder for physical and mental support Access to purchase a 5th week of Annual Leave Ready for the next move? If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.