Client Services Representative - VRH Dandenong

Job Description Are you passionate about pets and providing exceptional customer service? Veterinary Referral Hospital Dandenong is seeking a dedicated individual to join our team as a Casual Client Services Representative . As a Client Services Representative , you'll be the friendly face of our hospital, assisting pet owners and ensuring their experience with us is outstanding! Your responsibilities will include: Greeting and assisting clients both in person and over the phone Handling appointments, inquiries, and client communications Managing client records and paperwork accurately Providing accurate information about our services, pricing, and hospital policies Coordinating with veterinary staff to ensure seamless patient care Processing client payments and maintain financial records Ensuring the reception area is kept clean, organised, and welcoming Assisting in administrative tasks as needed Availability to work weekends and evenings is essential to accommodate our clients' needs Role requirements: Previous experience in a reception/customer service client-facing role Passion for animals and dedication to providing excellent customer service Strong communication and interpersonal skills A friendly, calm, team player attitude Ability to multitask and work efficiently in a fast-paced environment Join our team and make a difference in the lives of pets and their owners! If you're ready to embark on this rewarding journey, apply now and become a valued member of Veterinary Referral Hospital Dandenong!