Guest Experience Host

  • Sebastopol
  • Travel + Leisure Co
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.GO WHERE YOU GROWDiscover a career fuelled by possibility at Wyndham Destinations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Ballarat team as a Guest Experience Host today!How You’ll ShineAs a Guest Experience Host, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.This fast paced environment would suit customer obsessed individuals who are passionate about providing exceptional experiences and booking guests in to learn more about the benefits of holidaying with Club Wyndham!How You’ll Be RewardedBuild your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:Discounted hotel stays across the worldSubsidised Private Health Insurance (upon successful completion probation period)Professional development fundingBase hourly rate coupled with performance based incentivesMonthly, Quarterly and Yearly Recognition ProgramsWhat You’ll BringTo be successful in this role, you will be:No experience requiredGenuine passion for customer service and the local areaExcellent communicator with strong interpersonal skillsEnthusiastic, self-motivated and positive individualImmaculate presentation and professional grooming standardsHigh levels of computer literacyPrevious experience with a PMS system (Opera) advantageousHave the ability to recognize and solve problems in the workplaceAbility to work a flexible schedule, including nights, weekends, public and school holidays.Where You’ll Begin Your JourneyWyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific.Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.