Rooms Division Instructor

Who we are: At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do. What’s the job? The Rooms Division Instructor is responsible for the ongoing development and training of the Post Graduate Blue Mountains International Hotel Management School Rooms Division students. We have purpose-built front office desks built on our campuses for our Masters students – which is the environment where the students would practice their learnings throughout the term. As the instructor, you manage the day- to-day operational function there as well as training and monitoring of students during Housekeeping and Front Office practical sessions. Day-to-day accountabilities: Provide Front Office and Housekeeping training as required by the program to the standards set in collaboration with the Front Office Manager and Executive Housekeeper. Guarantee all students’ equipment and supplies are ready for commencement of shifts Organise rosters for the students to cover the campus front desk Assist with, when necessary, the new implementation of standard operating policies and procedures and adhere to those in place. Work closely with the academic team (who provide theoretical teaching). Undertake professional development activities to ensure a high level of continuing industry To read more about the role please click here to View job description We are recruiting for a couple of roles, one based in Sydney (Surry Hills Campus) and the other in Melbourne (Flinders Campus). The roles operated Monday to Friday – no weekend work! We are looking for people who can start for our next intake beginning of April 2024 (our second term). Who you are? To be successful in this position you will have: Demonstrated experience as manager or supervisor within Front Office in a 4-5-star hotel/resort environment. In depth knowledge of housekeeping services is ideal but can be trained A passion to develop and train Completion of a Certificate IV Hospitality or equivalent, and Certificate IV Training and Assessment (TAE40110) desirable – but not essential You will need full ongoing working rights – no sponsorship sorry Why join us? Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020 , Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression. We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic. We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer: We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia , you’ll benefit from: - Study free in a course/degree related to your position - Flexible working conditions, allowing you to work remotely and from a campus near you - Access to internal opportunities - Be supported to learn, grow and move across the organisation Hiring Process We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact TA Advisor Sebastian at Sebastian.pabon@torrens.edu.au To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog. We’d love to hear from you. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au