Brand and CX Manager - Residential

Seeley International is Australia’s largest manufacturer of evaporative air conditioning and gas heating for domestic, commercial, and industrial markets, with iconic brands such as Breezair, Braemar, Coolair, Climate Wizard and Convair. For more than fifty years, this Australian owned family business has led the industry with groundbreaking innovations.   Seeley International currently employs more than 500 staff and has significant growth plans, both in Australia and overseas, which will further cement its reputation as a leader in its field.   About the Role: In this role, you'll play a pivotal role in leading the residential marketing strategy for Seeley International whilst rolling up your sleeves and making it happen. You'll be responsible for developing and executing brand campaigns that drive sales and customer engagement across all their residential product categories. You'll also be the customer experience (CX) champion, ensuring a seamless journey for both dealers and end-users.   Key Responsibilities: Develop and implement the residential marketing and promotional plan to support the achievement of sales targets and market share goals. Create effective brand communication strategies across online and offline channels. Manage and track the performance of marketing activities, media agencies and optimise campaigns for maximum ROI. Create engaging content to drive awareness and advocacy for our technologies and brands. Initiate the development of online customer experience processes and marketing communications. Oversee residential dealer events and ensure strong relationships. Conduct market research to identify customer needs and opportunities for new product development. Manage marketing budgets and identify opportunities for investment. Lead and mentor a direct report. What you'll bring to the table: A minimum of 3 years' experience as a Brand Manager. A degree in Marketing, Communications, Business, or a related field. Experience in a Business Management role. Proven success in developing and executing national marketing campaigns (multiple brands). Strong project management skills. The ability to manage, lead, and influence others. Excellent customer service focus and ability to meet deadlines. Highly organised with strategic thinking capabilities. Benefits of working at Seeley International: Competitive salary and benefits package Opportunity to work with innovative technologies that support zero emissions future Work in a dynamic and growing industry. Be part of a supportive and collaborative team An attractive remuneration package, commensurate with qualifications and experience will be negotiated to secure a top performer for this outstanding opportunity.   Please include a cover letter and resume outlining your experience addressing the above criteria and suitability for this role.   Seeley International is an equal opportunity employer and values diversity at our workplace.