Customer Service Officer

Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally. The Opportunity You will play a crucial role in promoting our brand to our customers by ensuring they receive the highest quality of service. Working to provide our valued customers with the best experience and provide first contact resolutions. Proactively handle internal and external customer queries via phone, web, email. Maintain our CRM Database of customer information. Work with our customers to help make a sustainable future possible. About You In this role, you will have the opportunity to enhance your communication and problem-solving skills while making a meaningful impact on our customers each day. Previous experience in a contact centre or data entry environment is preferred but not essential as you will gain full training.  A genuine desire to provide an exceptional customer experience. Excellent telephone etiquette and communication. Good at managing your time and prioritising deadlines.  Previous experience using CRM tools e.g. Salesforce, will be advantageous.   Why join Cleanaway?   A Permanent Full-Time role is on offer for you Attractive salary package Career opportunities in a high growth, Australian business Supportive and safe work environment Paid parental leave Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more. Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au. Join us on our exciting journey towards a sustainable future . Simply click the Apply button  or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together. #LI-MB1 #LI-Hybrid Applications close: Vacancy no:519298 Work type:Permanent - Full Time Location:Northgate QLD Australia Categories:Customer Service Back to search results Apply now Refer a friend