Customer Service Officer

Customer Service Officer ? Aspley Permanent part time position - 24 hours weekly Competitive Salary 15. 4% Super This role will give you the opportunity to learn new skills ? training will be provided on minor hearing aid repairs Hearing Australia is Australia's largest provider of funded hearing services with a reputation for excellence in research ient care. Our clients are at the heart of everything we do. With a large national Company twork of hearing centres, our mission is to provide world leading research aring services for the wellbeing of all Australians. We are looking for an experienced Customer Service Officer who has a caring iendly nature, an, initiative, a positive 'can do' attitude. The suitable cte will join our friendly team in our Aspley Hearing Centre as well as provide ongoing support to our Strathpine & Mitchelton Hearing Centres. The ability to work on is a must for this positon. During the day, this role will see you: Positively greet clients, attend to all counter ntact, Confirmation of appointments Liaising extensively with our clients comprising children, young adults, children with additional needs, complex needs adults, clients with multicultural & Aboriginal rres Strait Islbackgrounds Reception neral administration duties includes booking client appointments, processing claims, data entry. Proactively identify client needs fer professional advice on assistive listening devices Minor hearing aid repairs, accurate checking nfidential of the repairs Assisting Clinicians with the provision of clinical services to our clients Demonstration of the use of hearing aids ovide practice with clients Electronic payments ily settlement Administrative duties including monthly reports ecks We believe to be successful; you will have: