.. /technology and/or industry experience * Senior Technology Leader/Senior Manager/Director - Enterprise Architect with extensive experience in:- Enterprise .. globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design .. read more
We're a small team based in Perth, Western Australia, but we're a global brand with offices in the US, UK and Philippines. We're creative problem solvers and we get stuff done but in a relaxed environment that's not big on overly structured hierarchies. We're part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up' mentality. We maintain a spectacular work life balance and try to mix fun and music into our days. Due to exciting growth within our Marketing team, we are pleased to have created a new position for a Marketing Analyst to join our team. In this role you will assist with the data management and analysis of our key platforms, which include Google Analytics and Tag Manager. You will draw on data provided from Salesforce, Intercom, Autopilot, Segment and Heap Analytics. You will be able to analyse qualitative data from our platforms and report on trends, strategies, and competition aiming at increasing competitiveness. Key responsibilities :
- Build dashboards to analyse and report on sales funnel metrics
- Measure performance of online campaigns
- Report on marketing KPI's, such as leads, conversion rates, website traffic and social media engagement
- Recommend website and campaign optimisations
- Research and implement marketing tools
- Collaborate with sales and marketing teams to identify opportunities for new client acquisition
- Scope and Brief changes to our customer platforms
- Assist with conversion tracking, implementing tags in GTM and advanced Google Analytics filters
To be successful you will have the following skills and attributes :
- Demonstrated experience in a similar role. 3-5 years is preferred
- Demonstrated understanding of all aspects of Digital Marketing (SEM, SEO Analytics)
- Experience in a SaaS business would be preferred but not essential
- Demonstrated experience working with Salesforce and marketing automation tools
- Expertise with excel and SQL
- Degree in Marketing or similar field
- High organisational skills and the ability to prioritise and achieve deadlines
- Demonstrated experience with Tableau, Periscope, or similar BI analytical tools
Our values of Dream big, Win together, Keep it simple and Make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. We are committed to building a company that empowers individuals from a diverse set of backgrounds to be their authentic self and bring their values into their work. We know that the more diverse and inclusive we are, the better our success will be. In addition, we offer the following benefits:
- Flexible hybrid working arrangement
- Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
- Access to Reward+ program
- A day off for your birthday
- Wellness programs
- Coaching and career development support, including access to a range of online professional development courses.
- Access to our Employee Assistance Program
- Global mobility policy
- Monthly fitness reimbursement
- Volunteer leave
- Work from home set up reimbursement