Payroll Customer Relations Officer

We at Chandler Macleod are internally seeking a Payroll Customer Relations Officer to handle internal and external candidate/branch communications accurately and promptly. This role also involves coordinating candidate services, managing external agency reporting, and providing valuable payroll information to branches and stakeholders. Part-time, Permanent 4 days a week (either the Monday or Wednesday off) Hybrid – 2 days in the office, 2 days from home Key Responsibilities: Manage, investigate, and resolve payroll queries in a timely manner. Proactively identify, manage, and resolve problems in a timely manner to minimise work delays. Support the Payroll Manager and Payroll Customer Relations Team Leader in delivering fully functional Payroll Customer Relations activities. Required Skills/Experience: Strong customer service experience Experience working in a payroll processing group (preferred) Knowledge of payroll and superannuation legislation (preferred) Strong communication skills Ability to problem solve and demonstrate resilience. Proficient in Microsoft Office Suites and computer use If this sounds like you hit “Apply” now or alternatively contact me on Emily.simmons@chandlermacleod.com or 04 2409 3862 for more information.   Only shortlisted candidates will be contacted. At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.   You can read more about our commitment to diversity and inclusion at  https://www.chandlermacleod.com/diversity-and-inclusion