.. It is expected candidates who apply for this positions will be able to demonstrate a proven track record in similar positions in small to larger sized .. read more
$50k-$60k Base + Super + APR + Bonus Incentives! :
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Part-time & Full-time opportunities available! :
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Collaborative team culture and surrounded by like-minded individuals!
Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Representatives!
About Us : Carbiz stands at the forefront of the accident management industry, simplifying the process of getting drivers back on the road after an accident. With over 7,000+ 5-star reviews, we’ve established ourselves as a trusted leader in providing like-for-like accident replacement vehicles. Our unwavering dedication to excellence has earned us accolades, including the Business Concept’s 'Automotive Awards 2023' and the Product Review 'Product Review 2023 & 2024' awards, reflecting our commitment to delivering top-tier products and services.
We nurture a team-first culture with boundless opportunities for advancement, driven by our core values:
- Love what we do - We are passionate about delivering for our customers, team, and partners every time
- Better than yesterday - We grow each day, learning from our experiences
- Win with trust - Lead the market by being trusted, reliable and helpful
- Collaborative core - Working smarter together
- Valuing people - We respect our people, encourage their development, and reward their performance
What’s in it for You :
- Great for University Students or school leavers looking to gain practical experience and launch their careers.
- Weekend shifts available with flexibility for students
- Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives.
- Ongoing training and development with continuous support and mentorship.
- A collaborative team environment with like-minded professionals.
- Access to novated lease options and the Flare Benefits program.
- Monthly team lunches and birthday celebrations.
- A vibrant workplace culture with frequent team events and celebrations.
- Study support program - Yes, we’ll pay YOU to further your education!
About the Role :
- Ensure prompt delivery of vehicles to clients, providing efficient and reliable service.
- Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
- Assist in coordinating vehicle logistics, ensuring seamless and efficient operations.
- Prepare vehicles for hire, including thorough detailing of both the interior and exterior.
- Support new client onboarding, ensuring they have all the necessary information and assistance.
- Experience the excitement of driving a variety of high-quality vehicles!
About You :
- Valid driver’s license with a clean driving record (Essential).
- Have capacity to work weekends if required.
- Strong communication skills to engage effectively with clients and colleagues.
- Self-motivated with strong time management skills, and the ability to thrive in a team environment.
If you, or someone you know, are interested in a Customer Service Representative position with a rapidly growing, people-focused organisation, click APPLY, and our Talent Team will reach out to you!