Business Development Manager

  • Picton
  • Veolia
The OpportunityVeolia is currently seeking an experienced and driven people person to lead the sales and business development efforts for the Southwest region, with a focus on securing additional sales from existing and new customers. In this position, you will be responsible for managing and growing our existing customer accounts through exceptional service and consultative selling. A key component is acting as the trusted advisor and main point of contact to ensure high customer satisfaction and retention. What's on offer Car allowance, fuel card, laptop and phone provided Opportunity to work with and manage a variety of client accounts Supportive team environment and opportunities for career development Permanent full time opportunity within a stable industry What you'll be responsible for Build and maintain strong relationships with an assigned portfolio of customer accounts Proactively reach out to customers to understand their needs and identify opportunities for additional products/services Provide excellent customer service by promptly addressing any issues or questions Conduct periodic account review meetings with key customers to ensure satisfaction Gather customer feedback and relay insights back to internal teams Negotiate custom solutions or package deals to retain important accounts Utilise CRM systems and sales tools to effectively manage your account portfolio What you'll need to be successful Proven experience in a customer-facing sales, account management, or customer service role Consultative selling approach to uncover customer needs and provide tailored solutions Ensure a high level of customer satisfaction through timeliness, professionalism, communication and follow up Problem-solving skills to craft creative solutions for customers Proficiency with CRM software and sales productivity tools Self-motivated with the drive to proactively engage customers A Veolia Career All of our employees are entitled to: Our Veolia Cares policy enables parental leave to be offered from day one of your employment regardless of whether you’re on a permanent or fixed term contract Employee share plan Annual salary review with bonus Support to pursue educational and development opportunities Access to endless career options and pathways, Veolia promotes from within Employee Assistance Program (EAP) Bupa health insurance discount Corporate Discounts Fitness Passport Volunteer Opportunities Salary sacrificing (i.e. super, novated leases) We are a Circle Back Initiative Employer and commit to respond to every applicant. Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world. At Veolia we value diversity, equity and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples. We also welcome applications from veterans, people with disability, all gender identities, mature age and early careers, members of the LGBTIQA+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage.