Workplace Concierge Colliers24 days ago

Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people. Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success. Job Description Embark on an exciting journey with our Corporate Services team, dedicated to crafting and managing top-tier workplace experiences for both internal and external guests. Immerse yourself in spaces meticulously designed to ensure optimal performance for our clients. This is not just a job; it's an opportunity to join an industry leader offering a clear career path and empowering you with the most comprehensive tools and infrastructure for your success. As custodians of workplace management, you will be responsible for: · Personally look after our clients' employees and guests needs each day by providing a seamless 5-star experience from start to finish · Daily interaction with business unit leaders and their teams · Lobby reception, including access control and contractor management · Reinforce workplace behaviours as an agile work ambassador · Welcome and induct new guests into their workspace · Manage unique break out spaces and meeting points · Troubleshoot basic audio visual and IT concerns · Constantly monitor the workplace for B2B reporting Qualifications We set high service standards, and we require you to demonstrate: · Proven experience in a people centric, client or customer service focused role · Exceptional work ethic and positive attitude · Ability to quickly learn digital collaboration tools and new systems · Confidence in engaging with clients and busy career professionals · Exceptional oral and written communication skills · The ability to work in a dynamic, fast paced environment, whilst maintaining composure and delivering outcomes of the highest quality · Exceptional attention to detail and a high standard of presentation · Desire to go above and beyond for customers · Personable and enthusiastic nature, genuine passion for providing an elevated service and ability to create an inclusive and welcoming environment Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered. Additional Information Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you’ll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.