Assistant Resort Manager: Mon Repos

Job DescriptionWhat you will do:Commencing in May, you will have property pre-opening and recruiting experience in the hospitality industry, as you will become a part of the pre-opening team throughout this critical period of the development. The resort will have a diverse range of new high-quality accommodation options, beachfront caravan sites, suitable food and beverage offerings, tropical landscaped gardens, a resort-style swimming pool, and concierge services.Reporting to the Resort General Manager, you will assist to operate a profitable and sustainable eco-tourism and experience-based resort business, maximising a return on capital investment, whilst ensuring a consistent and amazing guest experience, in respect of the natural environment. Please note, that this is not a live onsite positionYou will also:Provide a versatile and hands-on approach to supporting your department heads to ensuring quality standards, effective communication and consistency across all areas of the resorts operationMaintain leadership credibility in all areas of the park operation by exhibiting consistent high standards of personal ethicsAssist in ensuring teams are resourced accordingly and participating in recruitment activity as neededEnsure that all employees receive a thorough park and department induction and sufficient on the job trainingLiaise with the General Manager regarding significant maintenance issues, repairs and additional projectsMonitor and maintain a high standard of safety of all guests, visitors and employeesWhat you will bring:You will have previous experience as an Operations Manager, Hotel Manager or Park ManagerA sincere passion for eco-tourismDemonstrated experience in leading or overseeing teamsAn ability to understand employment awardsYou will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest serviceYou walk the talk and can communicate to team members, guests and stakeholders of all levels.Previous experience in food and beverage, tour based, or eco-tourism related management is a bonus.What’s in it for you?  At NRMA Parks and Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! Progressive flexibility, leave and well-being benefits to balance all of life's priorities Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning holiday parks, resorts and lodges. Complimentary My NRMA membership, including free Roadside Assistance and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year Market-leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements Discounts on all NRMA insurance products, including car, home and travel Grow or progress your career and move around the country or across the NRMA Group's business with us. Know you belong:At NRMA Parks and Resorts, we celebrate and welcome differences and work together to create an inclusive workplace where our people feel respected, heard, valued, and connected, no matter what their background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives. While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date: We made the 2022 AFR Boss Best Places to Work List Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 Certified as a Family Inclusive Workplace Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you!