Enrolments Officer

Contract type Ongoing Award Clerks Award Level 4 Time fraction 0.6 equivalent / flexible / would suit school hours Days and hours worked Total hours per week 22.8, days and hours flexible Location YRKI Head Office in Lilydale / this role can be a blend of office based and WFH Reports to Finance Team Leader Direct Reports Nil Internal Relationships All YRKI staff External Relationships Families, Department of Education and Training, Council, Early Learning Association Australia Organisation Overview - Yarra Ranges Kindergartens Inc. (YRKI) is a not-for-profit, community run Early Years Manager focused on providing stimulating, high quality, affordable and viable educational programs that integrate children with varying needs and abilities. - YRKI has a commitment to excellence and innovation in early childhood education. - Our services regularly seek feedback from their local communities to ensure that the service offered at each centre meets that community’s needs. Key purpose - This position is the face and voice for families wanting to access YRKI sessional Kindergarten education programs. recording enrolments supporting the enrolment process from end to end. - This role processes responses from families and ensures that we maximise the number of children who can be included in our education programs. - Critical to success is ensuring all relevant information is recorded accurately and reconciled between systems. An eye for detail and accuracy of data entry is - This role is also expected to identify, consider and implement as part of their role, any opportunities for continuous improvement. This would include the review and recommendation and subsequent implementation of updated systems Responsibilities - Develop and maintain family friendly and robust processes for managing enrolments including accurate records are kept up to date for the Department of Education and Training - Current systems that need to be up to date and reconciled are Xpedite, KIMS and OWNA. We are actively considering alternative systems and automation which this role would take the lead - Accurate and timely record keeping is critical - Process all enrolments including managing exits and waitlists and priority access - Manage all enrolment queries - Work with the kindergartens to keep them informed of enrolments and changes and seek their input to optimise outcomes for families - Work with the YRKI Marketing Manager to ensure families are aware of our education programs - Prepare regular reports on the status of enrolments including as input to financial reporting Key selection criteria - Demonstrated experience in processing and administration YRKI YARRA RANGES KINDERGARTENS INC Early Years Manager - Demonstrated experience in managing complexity - Capacity to develop and maintain enrolment systems and procedures. Desirable experience - Experience, knowledge and practical understanding of how Early Learning Management groups and Early Years Education function - Experience with enrolments processes and systems - Familiarity with Customer Relationship Management systems Essential behavioural competencies - A current Working With Children Check and Police Check are required - A friendly and engaging style - Proven strength in interpersonal and communication skills, maintaining positive relationships - Organised and efficient including well developed time management skills - Respect for diversity and sensitivity to other cultures; - Sound judgement and the ability to maintain confidentiality; - Can look at new ways of doing things and suggest alternative solutions; - Sets high standards, monitors and maintains a high degree of quality of work. YRKI is committed to providing a child safe environment where children and young people are safe and feel safe, and their voices are heard about decisions that affect their lives. Particular attention will be paid to the cultural safety of Aboriginal children and children from culturally and/or linguistically diverse backgrounds, as well as the safety of children with a disability. How to apply? linguistically diverse backgrounds.