Full-Time POS Sales Assistant - Broadmeadows

  • Broadmeadows
  • Jd Group
The Role Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. Afterall, there is a reason why we are recognised internationally as the ‘Undisputed King of Trainers’. As a Sales Assistant, you are responsible for providing exceptional customer service to provide a unique and memorable JD experience. As a Sales Assistant you are responsible for, but not limited to: Act as a brand ambassador, encompassing all things JD from product knowledge to tailored customer service Assist customers with all queries and process sales Work in collaboration with the wider Management and store team to achieve KPI’s and targets Support wider team with adhoc tasks, including VM set up, store cleanliness and presentation etc. Escalate any customer complaints to management Consistently complete any mandatory training relevant to product, policy & procedure etc What we’re looking for Customer service experience within retail, hospitality or like industry Passionate about sports fashion Maintains a positive can-do attitude Thrives in a fast paced, ever-changing environment Openly shares knowledge with the wider team to achieve common goals An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills Strong interpersonal and communication skills who thrives in social situations through engagement with customers Flexibility to work various shifts, including weekends and holidays, based on store needs What’s in it for you?  Work with some of the best product and biggest sports fashion brands in the market Training and development to evolve and shape your career Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre Treat yourself with our attractive staff discount! This can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full-time employees