Customer Service Officers

Several opportunities available | Full-time temporary contracts until end of November 2024 (potential extension) Support a range of operational & banking process functions | North Adelaide location with free off-street parkingJoin a stable & supportive environment with opportunity to upskill About the CompanyOur client is a not-for-profit Australian success story established in 1921. Working within the banking sector, they offer a range of savings accounts and charitable financial services, providing loans to churches, schools, aged care facilities and other organisations. Proud of their meaningful relationships and missional work with clients, they strive to help people and communities achieve their financial goals. About the RoleAs the Customer Service Officer, you will report to the Team Leader and support various operations functions. Central to your role is the daily fulfilment of providing customer service by answering telephone enquiries and handling administrative activities of opening and closing accounts. You will work within a team that supports their values and business objectives by providing tailored, quality services and ensuring high levels of support and advice are delivered to customers. Duties Answer customer phone and email enquiriesProvide exceptional customer serviceProvide personal advice regarding savings account productsAssist with opening and closing of accounts Assist with other core banking activitiesSkills & ExperienceExperience in banking or financial services desirableStrong verbal communication skillsExcellent customer service and communication skillsA high degree of self-motivation and independenceCulture & BenefitsPurposeful and stable culture with strong sense of communityWork for a company who pride themselves on providing opportunities to grow and expand employee’s skillsets Located in the heart of the North Adelaide shopping precinct with free on-site parkingTemporary position with the possibility of extensionHow to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference number JO-2303-7803. Telephone enquiries are welcome on .