Senior Trade and Working Capital Specialist Account Management

You are ambitious and passionate about servicing customers We are a high performing team and value your professional development Together we can drive sustainable business growth for our clients Your business The Business Banking division offers a wide range of services and solutions to our small to medium enterprise customers, corporate businesses and our regional and agribusiness customers. It comprises national distribution channels as well as product houses with end-to-end accountability for product management. See yourself in our team This is a unique opportunity to join a growing and dynamic team within Business Banking. This role sits within the Trade & Working Capital Portfolio Risk and In-Life Management Team which forms part of Business Lending providing the full spectrum of business customers’ trade & working capital borrowing needs. The broader team is responsible for the distribution of all trade and working capital products, pricing and process management, development and in-life management of certain working capital products and management of business customers in arrears or financial difficulty. Do work that matters The Senior Trade & Working Capital Specialist – Account Management reports to the National Executive Manager – Trade & Working Capital Portfolio Risk and In-Life Management. You will be part of a national team and be responsible for in-life management of products in the trade & working capital lending portfolio and acting as a subject matter expert managing a portfolio of trade and working capital customers. Key Responsibilities Play a key role in the Trade & Working Capital Portfolio Risk and In-Life Management team. Be accountable for a portfolio of trade & working capital customers taking responsibility for the in-life management of those customers. Management of customer relationships, including development of strong customer relationships providing excellent customer service. Take responsibility for annual reviews, identifying any emerging risks and working closely with bankers and risk teams to address any issues. Proactively identify and execute opportunities for facility variations across the customer portfolio. Work closely with the operations team to address customer queries in a timely manner. Establish strong internal stakeholder relationships e.g. with risk, bankers, sales teams. Assist with the promotion of internal and external branding regarding trade & working capital. What we're looking for Minimum 2-5 years relevant experience in Banking, Trade Operation or Financial Services, incorporating trade finance, working capital finance or cashflow lending is advantageous Proven track record of building and maintaining strong customer relationships Customer-centric thinking, with clear communication skills both written and verbal Strong financial acumen including working capital cycle and financial analysis Excellent stakeholder engagement, influencing and relationship-building skills Strong drive and passion around delivering market leading trade & working capital products to our customers Your Development This is part of a national team who is committed to supporting your development. This is a business critical role with a broad internal and external stakeholder group. You will have the opportunity to build a strong network and demonstrate your potential with high impact. You will be coached and supported in focusing on your own growth and development. Furthermore, you will be rewarded with a competitive market salary, annual performance incentives and flexible working environment. If this sounds like you, please apply now! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 24/05/2024