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Transport Services Lead
About Us
For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer.
Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer, through research, patient care, prevention and early detection.
We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence.
Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by employing high-performing employees who live our values of being responsible, inclusive, equitable, and collaborative.
Working at Cancer Council Queensland
Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.
We provide a positive and supportive working environment where you will be a valued team member and we love to recognise and reward our team of superstars with employee benefits such as extra paid days off.
About the role
As Transport Services Lead you are responsible for the implementation and operational leadership of CCQ’s Transport services. You will work across a diverse team to support service delivery to clients requiring assistance with transport across several service models
You will:
- Lead the successful and efficient operations of CCQ transport services across Queensland, including overseeing allocation of driver schedules and client referrals.
- Lead process and guideline development and schedule responsibilities across teams to support the delivery of CCQs transport services
- Work with internal teams to ensure transport vehicles undergo routine maintenance and implement regular inspection procedures and reporting processes.
- Develop and deliver regular activity reports and maintain appropriate and accurate records to determine opportunities to enhance service delivery and drive service improvements
- Ensure relevant Human Services Quality Standards are reviewed and implemented regularly as part of CCQs commitment to the delivery of quality services and respond to feedback as required.
- Contribute to the development of new initiatives by leading the development of a Transport Services strategy to implement and evaluate evidence-based Transport Service programs to meet CCQs strategic objectives.
- Monitor state-wide transport services to minimise risk and adhere to appropriate Work Health and Safety standards.
- Monitor and report on service budgets, income and expenditure approvals and budget preparation.
- Oversee recruitment and provide leadership, training, and support, to all employees and volunteer drivers providing regular feedback to facilitate communication and professional development.
- Establish and maintain networks with key stakeholders in Government and Non-Government sectors to maximise.
This role is Permanent, Full-time 37.5 hours per week.
About you
To be successful in this role you will have demonstrated experience in leadership, time management and problem-solving.
Qualifications, Experience, Knowledge and Skills
Essential Skills :
- Demonstrated experience in a leadership role in transport or fleet management.
- An understanding of the impact that the diagnosis and treatment of cancer has on individuals, their partners and families.
- Outstanding interpersonal skills and the ability to liaise effectively with all levels of the community.
- Proven ability to organise, manage and prioritise multiple tasks.
- Proven ability to work independently and as a member of a team.
- Demonstrated experience using Microsoft Office and transport scheduling/booking software.
- Ability to work autonomously within a small team environment with a high level of time management and organisational skills.
- Experience in handling confidential information.
- Current Queensland Drivers’ Licence.
- Demonstrated ability to work under pressure to meet strict deadlines with strong attention to detail.
Desirable Skills :
- Qualifications or relevant experience in Transport.
- Experience promoting safe work practices.
Your Leadership Contribution
CCQ has a Leadership Capability Framework which outlines the necessary capabilities of leaders at different leadership levels: Executive (CEO and GMs), Senior Managers, Managers, and Frontline Managers (Team Leaders and Senior Coordinators).
As a leader at CCQ, you will be expected to demonstrate behaviours under three core capability groups: Vision and Strategy, Driving Outcomes and Attributes and Behaviours.
Benefits
- Flexible work arrangements (Flexible Work Hours and Work from Home options)
- ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
- An