Operations Advisor - Real Estate

  • Brisbane
  • Vero Insurance
What you’ll do: Supports all aspects of delivery for Real Estate, including Facilities, Safety and Concierge.Manage our Service Providers operational performance and responses to Facilities related incidents, ensuring a proactive approachDesign, create and review documentation while working to continuously improve operational frameworks, templates, processes and proceduresCoordinate Real Estate building communicationsManage escalations and liaise with internal stakeholders to ensure clear communication until issue is resolved, and processes updated accordinglyGuide and oversee service provider to better understand property cost drivers and potential savings and approving invoices What you’ll bring: At least 3 years’ experience in Corporate Real Estate, Building Services, Property Management or Facility ManagementExpert knowledge of Real Estate function including Facilities & Contractor ManagementClient relationship experience with a strong focus on customer servicePrevious experience producing/writing internal communicationsHigh level of consulting, negotiation and influencing skillsGreat team player and stakeholder relationship skills What we can offer you: Discounts and offers on a range of retail favourite stores as well as insurance products.A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.Invest in your brighter future with ongoing study support and career development programs.Give back to our communities with payroll giving, donation matching and paid volunteer leave.Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.