Claims Representative

CBD Location – blended work week after probationExtensive training and supportive team environment$70 – 74k plus super The organization People2people are excited to be partnering with a highly regarded government owned organization that is creating and building new teams to assist with growth and increased workflow. Focused on supporting and developing their teams, they have created a training academy to set you for success from day 1! The opportunity Reporting to a Team Manager, you will be responsible for receiving and qualifying incoming claims. This role involves interacting with a diverse range of internal and external stakeholders to gather all necessary information to facilitate decision-making. Strong decision-making skills and the ability to professionally communicate outcomes to relevant parties are essential, along with the flexibility to adapt your approach when needed.Selection criteria: Proven customer service experienceHighly developed communication and interpersonal skillsHigh attention to detail with the ability to ask questions to get the right informationTeam player who has proven problem solving skillsTertiary qualification (HR, Health, Psychology, Business Law) would be advantageous but not essential Benefits:Thorough training (classroom and on the floor) provided through their academyHybrid and flexible working conditions after trainingScope for growth and development across the businessStudy assistance and leadership development programsStrong organizational and team culture – with initiatives and wellbeing programs If you are looking for a role that has challenge, variety and a sense of satisfaction as you can help make a difference – if you would like to be considered for this exciting role where your hard work can build your career – APPLY now. Should you have any further questions in relation to this opportunity, please contact Leanne Lazarus on (07) 3118 0125 for a confidential discussion.Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.