Suspicious Matter Reporting Analyst

Why Link Group

Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.

Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

This role is Melbourne based and available on a 12 months fixed term contract.

The Role A Suspicious Matter Reporting Analyst is required to support the service delivery of all formal reporting of Financial Crime events (Suspicious Matter Reports) to our clients and internal stakeholders. The role requires expertise in financial crime investigations and an in-depth knowledge of financial services and financial products. Key to the role is excellent written and spoken communication skills and establishing strong working relationships across the business and with our clients.

Key Accountabilities and main responsibilities

• In an ever-changing fraud environment, monitor internal and external fraud vectors and implement processes, fraud controls and threat hunting techniques to mitigate fraud.
• Ensure the development of a risk and fraud management culture, and effectively limit risk exposure to Link Group with strategies to mitigate risk and fraud.
• Ensure total compliance with statutory regulations including the mitigation of operational risk and AML processes through the effective use of the incident and SMR management framework.
• Implement and imbed any Service Excellence initiatives to improve quality, performance and efficiency of the teams to facilitate best practice Fraud Mitigation and client reporting.
• Though not directly managing any direct reports we do expect our Suspicious Matter Reporting analysts to be leaders and champions for financial crime protection. Presenting at staff onboarding, operational and contact centre team meetings and direct Suspicious Matter training. Ensure all statutory regulations are adhered to and implement best practice AML and fraud mitigation processes.

Experience & Personal Attributes

• Experience within a Financial Crimes or Risk environment.
• Formal tertiary qualification in fraud, risk or related discipline (valued)
• Ability to engage with senior stakeholders (both internally and externally)
• Ability to build strong customer relationships and deliver customer centric solutions.
• Strong analytical and problem-solving skills and methodologies.
• Strong quality assurance and staff development focus.
• Ability to effectively understand and manage operational risk.
• Strong MS Office skills in Word, Excel, PowerPoint.
• Client management experience. Knowledge of Superannuation/ Fraud and Risk including AML legislation and best practice.

Some of our Employment Benefits

• FlexiWorks - enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to Apply

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fu